Tataachi - Service Excellence Standards

At Tataachi, you have access via a single point of contact to a dedicated team of professionals who handle and treat your business with tact.
We have a 24-hour rule to respond to emails. Each email that comes in is responded to within 24 hours.

We listen to our customers, update our clients and partners via our regular daily calls and monthly catch-up calls.

We have well-elaborated internal procedures that have a detailed description of how to handle every business in a professional, friendly, and timely manner depending on the nature of business.

For our employees to stay relevant, we ensure they receive constant training, they attend workshops and seminars on different insurance modules so they can be proficient in dealing with the complexities of high-value claims processes, all while being aware of potentially fraudulent activities